When was Shift established?
Shift was founded in 2009 by architecture firm and interdisciplinary design studio Shiftspace. Our company is based in Philadelphia, Pennsylvania.
Where can I follow along?
We have profiles on various Social Media platforms (Instagram, Facebook, and Twitter) using @shiftmakes as our handle alongside our company hashtags, #shiftmakes and #furnitureforoutsiders.
Are there standardized color options for all Shift products?
Each product comes in different standardized colors. Please reference our catalogs and price guides for color options.
What are your color options?
Each product comes in a selection of standard colors - but our claim to fame is offering complete customization, even color matching, to match your environment. Shift offers over one hundred custom color options from the RAL color collection for our powder coated pieces - and millions more can be achieved. Please reference our catalogs and price guides for standard color options - and reach out directly with custom iterations.
Which materials are recommended for outdoor use?
We recommend all our aluminum and stainless steel products for outdoor use - even in coastal environments where finding the right product can prove tricky. Products containing wood elements are a bit trickier as the natural material will eventually fade in color and is unpredictable when exposed to the elements long term. We recommend keeping all wooden products covered by shade to ensure a long life span.
What materials do your textile products come in?
We offer two standard material options: Sunbrella outdoor fabric and vinyl. If you would like to use other materials, we accept COM (Customers Own Material) orders at increased pricing.
How many items are in the Shift line total?
Our line currently includes over 30 products of varying styles and functionality.
Are all items always in stock?
Most items are kept in stock in our Philadelphia warehouse with varying availability, while most are made to order.
If items are stocked, what is the lead time?
Once we receive payment we typically can ship in stock items within 72 hours.
What is the lead time for custom colors?
Our approximate lead time for pieces in a custom color is 5 - 6 weeks although some colors may be backordered by our supplier and subject to an alternative lead time.
Are Shift products BIFMA certified?
Not yet, though as we roll out additional furniture items we will be getting them all certified by the Business & Institutional Furniture Manufacturers Association (BIFMA.)
What's the Shift weight capacity?
Our chairs have a weight capacity of three hundred pounds while our Rambler picnic table has a weight capacity of one thousand pounds per side.
What environments are Shift products suited for?
Shift pieces are recommended for all environments, but we recommend extra care for pieces with wood in harsher climates.
What is the recommended care for harsh environments?
If pieces are placed outdoors in inclement weather, we recommend storing products in a moisture controlled space. If pieces are exposed to moisture, we recommend drying the piece with a dry cloth.
What other environmentally friendly measures does Shift take when producing products?
Shift aims to reuse any materials that we can when producing our pieces, such as excess metal, and designs eco-friendly packaging to maximize the amount of product packaged in one box and limits wasteful fill material.
Sales & Pricing
To inquire about becoming a Shift distributor, please email hello@shiftmakes.com
If you are working on a commercial project - we offer trade accounts and pricing, please email hello@shiftmakes.com for more information.
What is your Warranty?
Visit our Warranty information here. We provide a 1 year structural warranty for all products regarding the quality of the material used to make our items. The warranty does not cover damage caused by improper use, degradation of finishes from environmental factors, normal wear and tear, and damage due to erroneous/lack of maintenance.