SHIFT extends a One Year Limited Warranty to the original purchaser of any standard SHIFT product. Should our products fail under normal use at any point during one year of receipt by the original owner, because of workmanship or material defect, we will either repair, replace, or refund it upon review.

This guarantee does not apply in instances of:

  • Failure to follow product care instructions supplied by SHIFT above and posted on the company’s website.
  • Damage caused by a carrier other than SHIFT.
  • Normal wear and tear or acts or omissions of parties other than SHIFT (including user modification).
  • Custom or Made to Order products
  • Customers own material or other third party materials applied to products.
  • Products either not installed according to instructions or damaged by careless removal of packaging.
  • Dramatic temperature variations or exposure to unusual conditions. -Deficiency in textiles or upholstery supplied by SHIFT. NOTE: This warranty applies to SHIFT products used in residential contexts. Please contact SHIFT to request our Commercial/Contract Warranty terms. Further Warranty details are available by inquiry to hello@shiftmakes.com.